T R A N S P O R T A T I O N
Simple, low, flat-rate fares and friendly, reliable service on pre-scheduled airport transportation and long-distance private car service
A CHEAP RIDE Transportation
2250 Double Creek Dr., #6041
Round Rock, TX 78664
ph: 512-310-8000
acheapri
FREQUENTLY ASKED QUESTIONS:
1. WHAT ARE YOUR RATES?
We offer flat-rate fares on our transportation services to make it easier for the customer to know up front what the ride will cost. The rate depends where you are located, where you need to go, how many passengers, amount of luggage or cargo, how many stops you will need, and how long the driver will need to wait for you if a round-trip is required.
2. HOW DO YOU CALCULATE YOUR RATES?
Our flat-rate fares are based on numerous factors, including the distance of the trip, the distance we have to travel before picking you up for your trip, the complexity of the route (i.e. traffic conditions or tolls along the route), what the competition may charge for a similar trip, our costs associated with the trip, etc. We took the time when we first started the company in 2006 to determine our flat-rate fares for many common routes. We do not simply make up fares each time we provide a quote, however, some of our flat-rate fares have changed over the years to reflect the current market conditions. We always try to provide the most competitive rate for any trip and be honest about providing you the best value for your hard-earned money. We like to be treated the same way because we are customers too.
3. WHY DO YOU NOT SERVE MY AREA?
We have done thousands of trips over the years, and we have learned a lot about ways to be more efficient with our method of doing business to make a fair and reasonable profit. Sometimes, certain routes are just not as feasible for us to provide affordable service due to the competition in a specific area, or the difficulty for us to get to certain areas for pick-up. We don't get paid for the miles we drive empty in order to pick up a customer, so it is not profitable to drive a long distance in order to provide a short trip.
4. HOW COME Y'ALL ARE NOT ALWAYS AVAILABLE?
We are a small company with a small crew of safe, dependable drivers that work difficult shifts 24 hours a day, 7 days a week. There are times when a driver is simply not available for a certain pick-up time based on the fact that we get booked in advance for pre-scheduled transportation. The majority of our requests for airport transportation are for early mornings and that is our busiest time. Those are the time slots that get booked the fastest and we simply do not have availability when other customers have already made reservations for that time and no other drivers are available. We also do our best to answer every call, but we get many calls for quotes and reservations, so we may be on the other line. We are also busy taking customers to the airport everyday, or we may be on a long-distance trip. If you simply send us a text, we can see what you are requesting, and can respond faster when we are stopped or waiting for another customer at the airport, etc. We appreciate everyone's business and your understanding and patience that we are doing our best to serve you.
COMPANY POLICIES:
We understand that situations arise that are often beyond our control. When it comes to services requested of us, we will always promise to provide fairness and treat all customers equally, with respect and courtesy. To insure a standardization and to maintain an expectation of value in the services we provide, we have set forth the following policies. Please take the time to read through this page so you are at no time surprised by any additional charges, changes in rate structure or cancellation fees. We do not add surcharges to any of our flat-rate fares as long as all policies are adhered to while our services are being provided.
OUR GUARANTEE
A Cheap Ride Transportation guarantees that every reservation accepted by us will constitute a commitment to you, the primary customer, and we will honor that commitment with our guarantee. If we fail to show up at the pre-arranged pick up time, and you, the primary customer, is forced to use another service to complete your trip, we will pay you, the primary customer, the difference of what you had to pay another similar transportation service to complete your trip and what you previously agreed to pay for our service on your reserved trip (including any gratuity paid to the other service up to 50% more than our total flat-rate fare agreed upon for your reserved trip). Alternatively, you may choose to accept another similar trip up to $79 total be provided to you by us at no charge for a future date if the date and requested pick up time is available. Pre-scheduled pick-ups will not be guaranteed in the event of uncontrollable adverse weather, traffic, or terrorism-related conditions. Any complimentary trip will be provided within the guidelines of our company policies and terms listed below:
RESERVATIONS AND CANCELLATION POLICY
WAIT TIME POLICY
There are many circumstances when one of our drivers must wait for customers. We understand that there are scenarios which cannot be controlled by the customer, and we will do our best to work with the customer in those situations. When wait time is required by the customer, an hourly rate of $30 per hour (or $.50 per minute) will apply if it is not already negotiated as part of a round-trip flat-rate fare for a pre-scheduled trip. In situations when a customer cannot control the necessity of wait time, such as in a delayed flight, train, or bus arrival, then we will offer a window of one-hour wait time at no charge in these situations. We will always do our best to track your estimated arrival time, and we will always allow a reasonable amount of time to taxi and collect your luggage upon arrival, but because delays are often weather-related and unpredictable, such delays can eventually result in cancellations. Therefore we cannot guarantee that a driver will wait more than one hour beyond your pre-scheduled arrival time at no charge. In such situations, the customer may elect to cancel the pick-up prior to the pre-scheduled pick-up time on the date of arrival, and accept a 25% cancellation fee, or choose to pay the hourly wait time charges until customer is picked up by the driver. No refund will be issued if you do not contact us prior to the pre-scheduled pick-up time and you were made aware of any delays in your pre-scheduled arrival time.
The primary customer will be responsible for wait time charges of $30 per hour ($.50 per minute), which will apply on occasions when a flat-rate fare is being charged and:
No wait time charges will apply if a flat-rate fare is negotiated at the time the reservation is made and the following situations arise prior to, or during a pre-scheduled trip:
ADVERSE CONDITIONS POLICY
Adverse weather, traffic, or terrorism related conditions can create problems beyond our control as well, creating delays to travel time. Our flat-rate fare structure is based on normal operating conditions. In extreme weather situations, such as storms, tornados, hurricanes, icy or snowy conditions, earthquakes, etc., we may choose not to operate and create unsafe conditions for the driver or the customer. During adverse weather conditions beyond our control, we reserve the right to cancel any pre-scheduled pick-up that may pose an unsafe situation for either the driver or the passenger. During extreme traffic situations, or road-blocks due to wrecks, accidents, unscheduled construction, or unforeseen events, we may be delayed in reaching you for your pre-scheduled pick-up time. We will make every effort to fulfill our commitment to the customer, but we must ask for your patience in some circumstances. We will exert every effort to notify all customers that this policy may be invoked due to expected inclement weather or heavy traffic delays upon confirmation but reserve the right to invoke this policy without notice.
MISCELLANEOUS
There are numerous situations that may arise during normal daily operations. We have been in business since 2006 and we have experienced many situations, and we are very easy to deal with on any reasonable circumstance, but we try to address issues here that may lead to additional charges to the customer, or the possible refusal of service to a customer:
7. I
If atIf at any time during a pre-scheduled trip, the driver suspects the presence of illegal substances he is required to terminate the trip immediately and is required to pull to the side of the road, call the police and request a canine search of the vehicle. From there the police will prosecute any participant found to be in possession of any illegal substance to the fullest extent of the law.
It should be noted that open container laws regulating alcoholic beverages do not apply to any vehicle that is licensed and registered as a vehicle-for-hire in Texas. However, local municipalities may prohibit open alcoholic beverages in vehicles within their city limits, so we do not allow open alcoholic beverages in our vehicles.
9. Any passenger that is lawfully permitted to carry a firearm must notify us of any weapons you may have on you prior to pick-up. We do not allow passengers to possess a firearm (or any weapon) in our vehicles if they are not lawfully permitted to carry.
Private Transportation to Dallas, Private Car Service to Dallas, A Cheap Ride from Round Rock to Dallas, Flat-Rate Fares to Dallas, Affordable Transportation to Dallas, Private Transportation to Houston, Private Car Service to Houston, A Cheap Ride from Round Rock to Houston, Flat-Rate Fares to Houston, Affordable Transportation to Houston, Cheap Car Service to DFW Airport, Cheap Car Service to IAH Houston Airport, Cheap Car Service to San Antonio, Flat-Rate Fares to San Antonio, Affordable Transportation to San Antonio, Airport Transportation in Georgetown, Airport Transportation in Weir, Airport Transportation in Jarrell, Airport Transportation in Walburg, Airport Transportation in Salado, Airport Transportation in Florence, Airport Transportation in Belton, Airport Transportation in Temple, Airport Transportation in Granger, Airport Transportation in Taylor, Airport Transportation in Rockdale, A Cheap Ride from Georgetown to ABIA Austin Airport, Flat-Rate Fares from Georgetown to ABIA Austin Airport, Affordable Transportation from Georgetown to ABIA Austin Airport, Affordable Transportation from Andice To ABIA Austin Airport, Private Car Service from Georgetown to DFW Airport, Private Car Service from Georgetown to IAH Houston Airport, Affordable Transportation from Brushy Creek to ABIA Austin Airport, Cheap Transportation from Hutto to ABIA Austin Airport, Airport Taxi from Hutto to ABIA Austin Airport, Airport Taxi from Taylor to ABIA Austin Airport, Airport Taxi from Sun City Georgetown, Airport Taxi from Liberty Hill to ABIA Austin Airport, Airport Transportation from Liberty Hill, Airport Taxi from Burnet to ABIA Austin Airport, Airport Transportation from Burnet, Airport Transportation from Florence, Airport Transportation from Jarrell, Airport Transportation from Salado, Airport Transportation from Belton, Airport Transportation from Temple, Airport Transportation from Bartlett, Airport Transportation from Granger, Airport Transportation from Rockdale, Car Service from Round Rock to Houston, Car Service from Austin to Houston, Private Transportation from Austin to Houston, Cheap Transportation from Austin to IAH Houston Airport, Flat-Rate Fares from Austin to Houston, Cheap Taxi from Austin to Houston, Airport Taxi from Austin to IAH Houston Airport, Affordable Car Service from Austin to Houston, Affordable Car Service from Austin to IAH Houston Airport, Low Cost Transportation from Austin to Houston, Low Cost Transportation from Austin to IAH Houston Airport, Flat-Rate Transportation from Austin to Houston, Flat-Rate Transportation from Austin to IAH Houston Airport, Flat-Rate Fares from Austin to IAH Houston Airport, Private Car Service from Round Rock to Dallas, Private Car Service from Austin to Dallas, Private Transportation from Austin to Dallas, Cheap Transportation from Austin to Dallas, Cheap Transportation from Austin to DFW Airport, Cheap Taxi from Austin to Dallas, Cheap Taxi from Austin to DFW Airport, Affordable Car Service from Austin to Dallas, Affordable Car Service from Austin to DFW Airport, Low-Cost Transportation from Austin to Dallas, Low Cost Transportation from Austin to DFW Airport, Flat-Rate Transportation from Austin to Dallas, Flat-Rate Transportation from Austin to DFW Airport, Flat-Rate Fares from Austin to DFW Airport, Cheap Transportation from Round Rock to San Antonio Airport, Cheap Transportation from Georgetown to San Antonio Airport, Affordable Car Service from Round Rock to San Antonio, Affordable Car Service from Georgetown to San Antonio, Flat-Rate Transportation from Round Rock to San Antonio Airport, Flat-Rate Transportation from Georgetown to San Antonio Airport, Cheap Transportation from Killeen to Vehicle Processing Center in Dallas, Cheap Transportation from Harker Heights to Vehicle Processing Center in Dallas, Cheap Long-Distance Car Service.
Copyright 2011 A CHEAP RIDE Transportation. All rights reserved. No copy or reproduction of the content, material, or photos on this site is allowed without written permission.
A CHEAP RIDE Transportation
2250 Double Creek Dr., #6041
Round Rock, TX 78664
ph: 512-310-8000
acheapri